How To Handle Negative Feedback on Social Media

 photo HowToHandleNegativeFeedbackonSocialMedia_zps44d112cc.jpg

According to eMarketer, of businesses in the United States with a minimum of 100 employees, 87 percent utilized social media marketing within the last year. While that is certainly a large number, clearly not all businesses are taking advantage of the benefits offered by social media marketing. Many businesses that are not putting social media marketing to work for them may be holding back because they do not want negative feedback or comments. Unfortunately, just because a business does not utilize social media does not mean consumers are remaining silent. With sites such as Yelp, it is incredibly easy for consumers to discuss and review your brand, even if you are not using social media marketing on your own.

Since you cannot avoid the potential for negative feedback, it is imperative that you understand how to respond to it. The social media training firm Social Media Marketing University found that less than 50 percent of marketing professionals had developed an effective plan for handling negative social media feedback.

Respond, Don’t Ignore

The first and most important rule of handling negative feedback on social media is to acknowledge and respond. Ignoring negative feedback does not make it go away. The worst action that you can take, other than to simply ignore it, is to delete it. You should only delete negative feedback in certain circumstances, such as when it involves lewd comments or inappropriate language. As tempting as it can be to handle negative feedback by deleting it, the truth of the matter is that it is already out there, and you can be certain that someone has seen it. Furthermore, the person who originally wrote the comment will see that it has been deleted, and nothing will prevent him or her from posting another, even more irate comment. Any chance that you have of rectifying the situation and preventing it from becoming exacerbated is gone forever.

What exactly is on the line by taking the time to respond to negative feedback? A study conducted by The Retail Consumer Report found that 68 percent of consumers who posted negative feedback received a response from the relevant business. Of that number, 18 percent of consumers who posted negative feedback were converted into loyal customers and 33 percent eventually posted positive feedback. Furthermore, 34 percent of consumers who had originally posted negative feedback later deleted that feedback following a response.

Clearly, when handled properly, even negative feedback can actually prove to be a beneficial tool for deriving loyalty from your customers.

Respond Within 10 Minutes

While responding to negative feedback is important, simply responding is not enough. The timeframe in which you respond is also critical to the final outcome. One study found that 25 percent of customers posting a negative review anticipate a response within 1 hour. Even more startling, 6 percent of consumers expect to receive a response within 10 minutes.

Provide Additional Information

So, what do you say when responding to a negative review or comment on social media? Above all, it is important to be sincere and human. Do not make the mistake of simply following a set protocol for every negative comment or review that you receive. A response of “We’re sorry to hear about your experience,” provides customers with no helpful information and does not resolve the problem. Responding quickly is important, but only if you provide genuine, helpful information. Be willing to be honest in your response. Rather than attempt to provide excuses for the customer’s experience, own up to it if the customer’s bad experience was your fault. Offer a genuine apology and provide a solution.

Know What Is Being Said About Your Business

The only way that you can appropriately respond to negative feedback on social media is if you actually know what is being said about your company. Even if your business is not a Fortune 500 company with the budget to hire a dedicated social media manager, you still need to know what is being said about your business. Setting up alerts through Google and even typing the name of your business into a Google search from time to time can help you to stay on top of the comments that are out there.

Don’t Take It Personally

Finally, as hard as it may be, try to avoid taking negative feedback personally. Try to view such negative feedback as constructive criticism and an opportunity to improve your operations. If you feel that the customer is wrong, do not hesitate to defend your business, but make sure that you do it in a polite way. In some instances, the truth of the matter may fall somewhere in the middle. When this is the case, it is important to apologize for any error that is on your part while also gently correcting any misinformation on the part of the customer. At this point, it is also usually best to take the conversation offline and continue it with the customer in private.

6 Bad Blogging Habits to Get Rid of Today

bad_habits Do you own a blog that you know can be successful but is depressed at the moment? And you’ve all but made up your mind to let it idle till the hosting runs out and then you’ll pull the plug on it. You will do it with more than a twinge of guilt because you’re a repeat offender. This won’t be the first blog that you will be killing off. But it surely can be the last. Here are six bad blogging habits and if you’re willing to shrug these off, your dying blog can be brought back to life.

  1. Follow a consistent posting schedule. Perhaps the single biggest bane of bloggers around the world is being inconsistent. Inconsistency in blogging alienates and disappoints readers; you may have noticed how the number of RSS readers and social media followers grows when you’re regularly posting and how readership drops off if you fail to come up with posts consistently. This doesn’t have to be the case. Set a schedule and keep to it.
  2. Keep the content focused. Focused content happens when you choose your niche and keywords wisely and then get down to creating content about it. It is not uncommon for bloggers to set up a blog for a niche and then lose focus, tempted by happening content in other niches. This sends out confusing signals to the search engines and readers. Become an expert in your niche and stay focused on solving the problems your audience faces. They will thank you for it.
  3. Give credit. Give credit for images, videos, and curated content. Cite your sources. This is not only expected blogging etiquette but also essential to avoid getting reported for plagiarism and duplicate content. It’s also a great way to start establishing relationships and make it known that you’re a “we” person rather than an “I” person.
  4. Proofread. Because if you don’t and language errors slip by going unnoticed then it will reflect poorly on you and readers may find it difficult to take your word seriously. It’s about trust and trust is essential to becoming an influential blogger in any niche.
  5. Make blogging a top priority. Having a presence on Twitter, Facebook and other social networks is desirable, even essential but don’t let social media activities eat into your blogging time. Along similar lines, do not get preoccupied with analytics. Both social media and decoding analytics are addictive activities and important ones, but avoid putting the cart before the horse.
  6. Keep your blog clean. Periodic cleaning of your blog is essential. It ensures a good reader experience, boosts blog security, and fine tunes it for optimal spidering by the search engines. Remove or edit dead and broken links, update plugins on WordPress, reassess the the page layout and determine if your social media buttons are in the most advantageous spot.

Three bonus tips

  1. Learn and grow. However good a storyteller or informed a blogger you may be; avoid stagnation or risk oblivion. Engage others in your space to stay fresh and up to date, expand your knowledge, and discover other solutions your audience would find helpful.
  2. Be relevant. Do not churn out meaningless content for the sake of posting. Quality trumps quantity and content created for readers beats dull SEO-optimized articles.
  3. Become multimedia. Don’t remain stuck with the written word. Yes, this is a bad habit bordering on being criminal. Webinars, podcasts, videos, and images can help you connect with your audience, build trust, and drive traffic to your site.

Remember, successful folks do not necessarily do different things; they do the same old things differently. And if you study successful bloggers you’ll realize that the adage works perfectly for blogging as well. So shrug off the blogger fatigue and remind yourself of the choice; the pain of discipline or the pain of lasting regret about what could have been. The former is preferable because it is the key to success, financial security, and a tremendously successful blog.

How To Create Content of Value

Is your content struggling with getting noticed, being shared or acted upon? More than likely the problem is the content lacks value. If so, I have developed a detailed way to help you turn your struggle into a success by defining each letter in the word value which needs to be encompassed in the content you create.

how to create content of value

Vital – Create positive, informational and unique content. By doing so, our content becomes appealing, worthy and one of a kind. Encompassing vitality in our content opens the door for our brand, relationships and audience to grow.

Accurate – Do research to ensure the content you are sharing is correct and updated. Sharing an article from a year ago may share outdated tips or convey wrong information about a topic or question asked. This prevents possible catastrophe, failure and misleading someone. Also, can lead to poor reputation of a brand or individual.

Lead – Use knowledge in content to create a path of success. Knowledge can be in the form of a tip, blog post or response to a question asked. By leading we inspire, help someone create success and make a difference. The key is to be effective in doing so.

Understand – Create content that has a clear meaning.  An individual may not understand content as easy as another individual does. Be detailed, paint a picture with words, and give an example to avoid confusion. Always make it be known in content you are willing to explain if need be.

Engaging – Listen by responding. Let your audience know you acknowledge them. Thank them, share and respond to public content and ask how their day is going. Create a conversation by asking a question. Engaging content shows the audience you value and are there for them.

When we create content of value, we are raising awareness for our brand and our personal self. It is important to encompass this trait to keep a positive image and presence, to see growth and succeed. How do you define content of value? Do you encompass it? Feel free to leave your response in a comment.

10 Ways Social Media Can Benefit Your Business

10 ways social media can benefit your small businessSocial media is more than just a buzzword. There are opportunities and measurable results that it offers that can be extremely beneficial to companies of all sizes. While Facebook and Twitter may be included it’s more than that.

Many times people get so caught up in tools that little time is collaborating and strategizing about what Social Media can actually do for them and their business, successfully. Tools are great if you know how to use them, but at some point the tools need to have a purpose.

I often hear small to mid-size companies ask to help implement Social Media strategies into their overall marketing plan with a skewed outlook of what Social Media is and what its benefits are. However, if you know what Social Media isn’t, then it’s a lot easier to grasp what it can do.

If you have a good product, a detailed business plan, and customer service policies in place and willing to invest time, there are ten ways Social Media can benefit your business.

  • Gives you the opportunity to begin listening to what others are saying about your company online.
  • Allow you to have one-on-one communication with your consumers.
  • It can be used to gather feedback about new products.
  • It personalizes your corporation/brand
  • Provides channels to produce and distribute exclusive content that can be shared which in return extends the voice of your brand.
  • Can be used to share exclusive information and offers to your loyalists.
  • It’s an extension to your public relations strategies
  • Provides platforms to build communities for your brand enthusiasts around your product and company.
  • Offers opportunities that will bring exposure to your company.
  • Provides potential opportunities for word-of-mouth buzz about your company and products.

While the above are not the only benefits, it is a good place to begin thinking about the benefits that Social Media provides. Once you know what it can do, building a strategy and developing a plan is your next course of action.

I want to hear from you. How has Social Media helped you or your business grow? What would you add to the list?.

 

 

7 Tips to Gain Your Reader’s Empathy

readers empathy

Most successful blogs have one thing in common. They offer information, ideas, and tips that readers can implement. Bloggers who have been there and done that and who can put themselves in the reader’s shoes win over the confidence of their audience. Establish empathy, be a problem solver and you’ll acquire not just traffic but dedicated readers.

Here are seven ideas to strike a chord with your readers:

  1. Back your assertions with facts and figures. Numbers speak louder than words. Figures are objective and can be corroborated. Elements of education and trust are introduced into content that carry verifiable figures.

  2. Link to respectable content. This is another activity that helps foster trust with the reader. Articles with links to established sources get shared and bookmarked more. There’s also a subconscious benefit to being associated, even loosely, to big names and brands. Relevant external links give search engines a clearer picture about the nature of your content as well.

  3. Write about what you know. Or in other words, choose the subject of your blog after considering your knowledge and interest in the topic. Words flow that much more easily when you know what you’re writing about and especially if you enjoy doing it. Most importantly, you can provide insightful content and not just information that is already floating around on the internet in one form or the other. You build on ideas and processes that add value with your content.

  4. Keep learning. There is no end to the learning process. And if you wish to acquire and maintain a reputation of being a subject matter authority, you have to endeavor to stay at the leading edge of your chosen subject. Keep aside time to interact with other opinion influencers and participate in forums. It will allow you to understand the readers’ needs and also the stakes involved. Higher the stakes, more valuable is an informational article and greater the incentive for you to create researched content.

  5. Know what your readers are looking for by studying analytics data. Does your blog provide answers to subject-related questions floating around on the internet? Does your content attract comments and inputs from interested readers? Search for breaking news, events, and questions about your niche. Forums, Google News, Social Media, Quora and keyword tools that use Google Autocomplete can help with ideas.

  6. Communicate in a tone that your reader can relate to. Remember, it’s about empathy. Reach out through your choice of words. Use a conversational tone and be one of them. Ask questions, it will get your readers to think and encourage them to share their perspective with you.

  7. Share your learnings. Clearly written posts on how you acquired a skill, how steep was the learning curve, how long did it take, did you have any moments of epiphanies, etc always make for great reading and present you as a knowledgeable well-wisher to the readers. How-to videos, descriptive podcasts are options to consider as well. Let them know that you have gone through similar challenges and come out the other side successfully. Inspire them to do the same.

Creating reader empathy is more than a technique to be implemented. Every blogger is expected to do this. In return, empathy leads to trust and stronger relationships with those you aim to serve. What experiences have you had with empathy? Do you find it natural or difficult to convey? I want to hear your stories and learn from your experiences as well. Please share them below.

 

Reasons Your Small Business Should Invest Time in Twitter

????????????????????????????????????????Till a few decades ago, an ad in the local business directory was regarded an adequate business promotion strategy, but the same cannot be said of today. The explosion of the internet has made newspaper and television advertisements a thing of the past. Media marketing solutions such as social networking, surveys, online videos, email marketing and mobile phone marketing are the new trends in business promotion. They are used by mammoth corporations and small businesses alike.

Of all the solutions listed above, social media platforms such as Facebook, Twitter, Google+, Pinterest and LinkedIn are the most widely used. While Facebook is the indisputable leader, Twitter is not far behind. It has an equal potential to drive your business however; the main problem is a vast majority of business owners are not aware of how they can use this network to their advantage. Below, learn why your small business should invest time in Twitter.

  1. The Micro-Blogging Feature: Twitter is a blogging site with a difference. The distinguishing feature, also its plus point, is its 140-character limit. The word limit pushes one to create short yet straightforward, informative and creative content. Readers, mainly customers looking for product information, appreciate such a format. To add, it proves a successful communication strategy given our declining attention spans.

  2. The Ability To Target A Wider Audience: With over 200 million active users, “Twitterverse” is an incredible network of connections. Besides, it is expanding rapidly as large numbers subscribe to the service daily. As a result, it helps you reach out to a wider audience. You can also sync your email account or phone book and import contacts.

  3. An Opportunity to Collect Quality Leads: Twitter enables a firm or corporation to build quality leads as it doesn’t involve a search of random people but leads who are genuinely interested in a particular industry. It enables a small business to get quality followers, those who influence their target market.

  4. Adjust Security Settings: You can adjust Privacy settings on Twitter. Tweets are made visible to all members on your friend’s list. However, the direct message option allows to you send a private message without making it visible to all.

  5. Build Credibility and Brand Loyalty: In the online marketplace, it is difficult to trust because most of the time we are dealing with preprogrammed systems. Bigger business houses have capital to invest in trust-building measures, but small businesses are deprived of these privileges.

Twitter is a great platform to help build relationships with your customers. Though the space is restricted, you can share links to videos, presentations, articles and blog posts that showcase your business to the world. Responses and re-tweets open lines of communication for real time conversation and customer service such as customer queries and resolving issues in a timely manner. Also, It gives your business a human feel. When a follower re-tweets a post, it is as though he or she is endorsing your product or service creating word of mouth marketing. One can also use it as a medium to update customers and to disseminate important news about your small business. Is your small business investing time in Twitter?

 

 

Benefits of Using Social Media To Communicate With Your Customers

social-media-communicatinoAs the social media trend continues to grow, it has become apparent that social media presents a unique opportunity for small businesses to connect with their client base on a grassroots level and in a cost-effective manner. Though it may be difficult to justify taking time out of running a business to communicate with customers over various social media outlets, in reality this time expenditure shouldn’t feel trivial. Purposeful social media in business allows for a community to be built around a business’ concept or product, which is something marketers always strive for.

How Social Media Builds a Community

Social media is an excellent tool for a small business because it allows the business to actually connect with the audience and inspire a conversation. When social media is done right, it is engaging. It creates a dialogue among owners and potential clients, and it can stir interest in a product. Through back and forth dialogue between a business and their clients, a community is fostered where you can get a feel for the types of people that are interested in what your business offers. Basically, social media allows your target demographic to be friends with you and converse with you at the same time.

Social Media As A Tool For Customer Service

The social media platform also has the very immediate possibility of being an extension of your customer service offerings. In addition to having a customer service hotline or inbox, social media is a way to monitor the conversation about your product or service online and be a part of it. Using social media, it is possible for a business to offer solutions and tips in real time and in public. In effect, social media gives a small business the chance to host the conversation about themselves, which gives a business the power to interject at any moment and correct problems as they occur.

Social Media is Worth Your Time

Though small businesses often have a hard time justifying the time expenditure that social media requires it has nonetheless become an extremely important tool for business and should be used to its full potential. It helps small companies build a community that previously would have taken the resources of professional marketers and plenty of money to build. Companies can now build a community with the same power almost organically. Furthermore, it has the potential to enhance your business by giving you the opportunity to address customer service issues in real time and in public.

Social media is still growing and there is no sign that the trend is coming to an end any time soon. Small businesses should decide how they want to engage with customers on different social media sites and begin to do so. At this point, the drawbacks of not joining social media sites are too hefty to ignore, and the potential involved with a well-run social media presence is too great an opportunity to pass up for your small business.

Savvy Social Tip: Social Media Bloopers – Smile and Move On by @ElizabethTraub

Savvy Social TipSometimes it’s a mis-hit of a key, a pinky out of control on your smart phone, or you simply do not get or understand the grammatical context of what you are about to tweet, so you implement your 3rd grade rules of reason.

Major brands get center stream when their brand managers tweet something that does not resonate well with the tweeting public. A ‘typo” gets sneers and geers. How do we handle this? How do we carry forward when this happens?

“We all have bloopers in Social Media. Just smile and move on.”

There use to be a well esteemed career called “writer”. The “writer” was well versed, and knew all the grammatical placement of written language. Creative and engaging their readers on their way to being a best seller. Those fortunate enough to be published had editors. Today, we are all called to be writers in our own right. Big companies hire writers and small companies struggle to get their writing refined. That interior designer, business consultant in me now has to take what I want to communicate in this social space and become a writer.

Sometimes I say bloopers and sometimes I tweet bloopers. For the most part, I can catch my words before I push send. Sometimes that thought runs faster than my fingers can keep up and it comes out all wrong. I am not going to stress over the occasional blooper.

How can we help others? I have privately messaged those whom I know when I see something I know they did not intend. I have also received those messages and could go back and correct my mistakes. We are human, subject to human error, and as we all continue to learn and grow, we can extend grace to the bloopers we see streaming. And if you do see one, be sure to share this Savvy Social Tip.
________________________________________________________________________

elizabeth-300x200

Elizabeth Traub: Chatty, wife, mom of 5, Brand Strategist, Social Producer, Marketing Direction. #SavvySocialTip

Elizabeth partners with your company as a brand and marketing strategist.  She will help direct  your project through to the next stages of development specializing in Social Marketing Producing. Elizabeth can help build, train and teach your marketing team in everything New & Social in Media platforms. Taking your offline marketing efforts and moving them online. Elizabeth can work with your existing Marketing team, or help you build your team. Elizabeth is a fantastic, engaging, and teaching public speaker. Having spoken to crowds in the 100?s down to an audience of 10. She deliveries her story of success, failures, and hardships. Her story of being a full time present mom, while working full-time. She is inspirational and encouraging with her measures of success starting with right where a person is at and where they want to go. “Your Dreams & Passions, My Experience & Help. FOUNDER of #SavvySocialTip

Stay In Touch with Elizabeth:

Follow Elizabeth on Twitter @ElizabethTraub Three things she does in real time now doing online: Hung Out To Buy www.hungouttobuy.com Elizabeth Traub Consulting & Design www.elizabethtraub.com Girlfriends Hub www.girlfriendshub.com

Social Media: Lost at Sea by @AceConcierge

fishAs you wade through the waters of your online universe, kicking a few stones and jumping the waves, you may find yourself wondering what the heck are you doing and how should you do “it.” Flopping like a fish out of water is not what you imagined when you began this digital journey to help build your business and establish a piece of the market share. Oh it all sounded so easy!

Your entrepreneurial spirit got you this far so it’s not time to throw in the towel but instead grab a life vest and paddle like hell; with a plan of course.

“Beginners at social media don’t have an editorial calendar, and they don’t measure results—they simply post when they have time. You have to keep feeding the beast. Otherwise, it’s worse than doing nothing.”  Beth Kanter

Social media success is developed on a solid foundation comprised of several components which help to build your credibility, following, loyalty and thought leadership. Each piece is a vital element toward growing your audience and facilitating a return on your investment. While no two accounts are alike, the features below help to shape your position in the digital environment.

cycle

Keep in mind that results come from fostering and enriching your online connections within your community via relevant content and conversations. Put down the megaphone and stop broadcasting. Social media is a two-way dialog just like any other relationship.

“Curating and sharing something meaningful, driving participation — that’s where we need to go. Once we stopped shouting and started creating targeted, meaningful communication, we saw a 400% increase in engagement.” Andrew Bowins

Branding: Creating a cohesive brand image is an important powerful starting point. Make sure your profiles, bios and logo are consistent and clearly represent you and your brand. You don’t want to confuse your audience with mixed messages.

Engagement: Don’t set it and forget it. Automate what you must, some of the routine tasks but MAKE time to personally engage with your network. People love people – meet and greet your community. Show genuine interest and respond to all comments and messages.

Content: Content marketing is still the mainstay. Your posts should be speaking to your audience, solving pain points, educating, inspiring and supporting your mission/vision (but not soapbox selling). If you are dull and boring, the same old blah, blah, people won’t stick around. Know and understand your followers and their needs. Provide value! Spice it up.

Relationship building: All business starts with a relationship marketing. I don’t care who you are or what you sell, if you aren’t nurturing your relationships, you won’t have the opportunity to build trust, credibility and authority; which all come into play for the buying decision. Authenticity wins.

Consistency: If you build it they will come. Not! Just because you have a few profiles and post sporadically does not mean you entice people to knock down your doors, hoping to establish a working partnership of some kind. Post consistently. Have a strategy that is functional, practical and feasible. Don’t start out with 4 posts one week, skip a few weeks and then publish just 2. You won’t gain a loyal audience if you are all over the calendar with your content schedule.

Frequency: Decide on how many times per day you are going to post and stick with it. You need to strike a balance between being informative and being annoying. Too many posts can be overkill. There are plenty of articles suggesting times/frequency. They can be used as helpful guidelines but it really comes down to what is transpiring on your social networks. Post. Measure. Tweak.

Relevancy: Is your content relevant to your industry, brand and buyer personas? If you are just publishing content that has nothing to do with your brand or isn’t applicable to the needs of your target market then why are you posting it? Think about the most pressing questions you’ve been asked and write a post about each one. What problems do you solve? How do you or your services makes someone’s life better? Easier?

Sharing: It really is caring. Share the content of your colleagues, industry influencers, clients; anyone who has an impact on your life or business and you deem their posts as valuable to your network. You are able to give back and “share the love” as well as distribute educational/informative content. Your own posts should take a backseat to your community.

Is there more to social media marketing than this? Hell yes!  This is just the bare bones to chart your course toward greater visibility, community ties and building your online reputation.

Educate yourself: Read. Research. Test. Measure.

Remember the adage: Be social. Don’t do social. While this may seem like a gagging overused cliché, it holds merit. When working with people, whether online or off, it is always comes back to one simple premise: the human touch.

Consider your current strategy and what changes you can implement today for better results and stronger relationships. What changes are you ready to make?

_____________________________________________________________________

ace

Suzie Kummins-Poirier, a.k.a @aceconcierge, is a virtual assistant working
with entrepreneurs and business people who care to focus on their core
genius by delegating the much-needed but time-consuming everyday tasks in
managing their business.  With 30 years of experience as a key support for
her clients, her top priority has always been to facilitate the most
effective strategies for time management, delegation and business processes,
creating the realization that even though her clients CAN do it all, it
doesn’t mean they should. She builds a continually up-to-date tool-set that
eliminates typical routine obstacles for the entrepreneurs who contract her.
This growing tool-set is about aiding the client in growing their business
and removing the straps that bind them to everyday tasks/projects and
tugging them away from emphasis on their daily business operations.



Twitter: https://twitter.com/aceconcierge

Ace Concierge: http://aceconcierge.net/blog/

Facebook: http://www.facebook.com/AceConcierge

LinkedIn: http://www.linkedin.com/in/aceconcierge/

Google+: https://plus.google.com/u/0/+SuzieKumminsPoirier/posts

 

 

Savvy Social Tip: Embrace, Forgive and Improve by @ElizabethTraub

Savvy Social TipLong before there was Social Media, my job required me to be very social. Etiquette at cocktail parties, etiquette around the boardroom, etiquette walking the halls of companies I worked with, even etiquette when grabbing a cup of coffee on the run. It’s important to be keeping myself in check as a professional at all times, always representing myself well and those companies I work with in the same manner. I require that of myself and have since learned that what I have done in real time is parallel to who I am online.

It’s important to understand how to navigate Social Media, especially if you are brand new and your offline job never required you to face the public daily.  As I began navigating myself in Social Media, I learned quickly that it came naturally for me. Others began asking me questions, simple questions, and I soon learned what seemed simple to me was quite complex for one just stepping into Social Media. Thus, I developed Savvy Social Tips in an effort to offer a bit of direction for those looking in.

Here is this week’s tip to help direct you in your social experience.

“Embracing yourself, forgiving yourself, improving yourself all works together.” #SavvySocialTip

Being social requires a bit of confidence. If you do not come from this place of confidence naturally, it’s important to grow into this space. I speak publically at conferences, I lead teams and direct. I have this innate confidence that had me singing in a school talent show at the age of 10. Not everyone is wired this way, yet being present in Social Media requires that. Thus I say, that as you embrace who you are in this space, know you are not going to get it right every time and must forgive yourself. In less than 140 characters, I submit that you forgive yourself and keep moving forward, because if you embrace, forgive and move forward, you will improve.

——————————————————————————————————————-

elizabethElizabeth Traub has spent the past 20 years working as a consultant with business start ups, existing businesses as well as mentoring & coaching both men & women to live in the design of their dreams and passions. She is strategic with ideas that are off the charts. Elizabeth has worked with those who have their dreams and passions scribbled on a napkin through the steps of getting started. This happens with strategics, goal planning, marketing, and training, product design and development, and working to develop Social Media presence and strategies. Elizabeth loves working in platforms in the entertainment industry as well as investor, relations, business development, branding, strategic, retail, website design and development. She continues to work with industry leaders in building of products and services.

Stay In Touch with Elizabeth:

Follow Elizabeth on Twitter @ElizabethTraub
Three things she does in real time now doing online:
Hung Out To Buy www.hungouttobuy.com
Elizabeth Traub Consulting & Design www.elizabethtraub.com
Girlfriends Hub www.girlfriendshub.com