Love it or hate it, Twitter has become the new “word of mouth” and has given customers a whole new level of power. Simply by posting a comment on Twitter, customer opinion can now reach thousands (if not hundreds of thousands) of people in the space of minutes. Unfortunately, if that comment is negative, the more […]Continue Reading... No Comments.
In the Social Media world, I believe we should work together and help one another. Also, defend our followers when a brand or other follower conveys negativity about them. My reason for making this known is because as many of you know, US News recently published an article by listing America’s worst and meanest airlines […]Continue Reading... 2 Comments.